Managed IT for Hornsby businesses.Some call it sanity-as-a-service.
What we do
From the helpdesk ticket nobody’s gotten to, to the security audit you’ve been putting off — Technicolour covers the lot. Three pillars, one phone number.
Always On SLAs
Always On customers get aggressive, contracted SLAs — and we routinely beat them. Here’s what we promise, alongside what we actually deliver.
Avg P1/critical response · 1hr contracted SLA
Avg medium response · 4hr contracted SLA
Avg low priority response · 8hr contracted SLA
We become the IT team you don’t have to hire — proactive, local, and on a price you can plan around. We monitor and secure your systems so problems get headed off before they reach you.
No call centres or ticket black holes. You deal with the same local engineers who already know your setup.
Simple per-seat pricing with no surprise invoices — so you can budget for IT with confidence as your team grows.
Plans
Two simple tiers. Both cover the day-to-day fundamentals. Always On adds round-the-clock cover and contracted SLAs for businesses that can’t afford to wait.
Most popular
The essentials, sorted.
Everything in Core, plus we never sleep.
Reviews
Don’t take our word for it — here’s what Hornsby businesses say about working with Technicolour.
“Highly commend this team! They were approachable, quickly understood my issue, and provided clear, strategic solutions that streamlined my workflow, greatly enhancing my day-to-day efficiency.”
“These guys are fabulous. Great communication and obviously we are thrilled with the product delivered. Would highly recommend.”
“Exceptional service — they’ve streamlined our systems beautifully.”
“Highly commend this team! They were approachable, quickly understood my issue, and provided clear, strategic solutions that streamlined my workflow, greatly enhancing my day-to-day efficiency.”
“These guys are fabulous. Great communication and obviously we are thrilled with the product delivered. Would highly recommend.”
“Exceptional service — they’ve streamlined our systems beautifully.”
FAQs
We run your IT so you don’t have to — helpdesk support, securing and patching your devices, managing Microsoft 365 and Google Workspace, and keeping everything backed up and monitored. Think of us as your outsourced IT department for a fixed monthly price per person.
On our Always On plan you get contracted SLAs — critical issues responded to within 1 hour, medium within 4, low within 8 — and we routinely beat them, averaging around 15 minutes on critical tickets. Core customers are looked after during business hours (Mon–Fri, 8am–6pm AEST).
Yes. We manage, secure and support both — including email security, user onboarding and offboarding, and licensing — whichever your business runs on.
Switching is straightforward and we do the heavy lifting. We start by auditing your current setup, then transition you across with no downtime for your team. Most businesses are fully onboarded within a couple of weeks.
Your plan covers the day-to-day support, security and management for every seat. Larger one-off projects — office moves, major migrations, new hardware rollouts — are scoped and quoted separately, so there are no surprises on your monthly bill.
Get in touch below and we’ll book a quick, no-obligation chat to understand your setup. From there we’ll recommend the right plan and map out onboarding.
Answer a few quick questions and we’ll tell you straight — whether we can help, and which plan makes sense for your business.
Start the conversation